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New
Patient Information
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Please
call our office at (209) 532-0511 to make an appointment.
Every effort will be made to keep your appointment as scheduled.
Office visits may need to be rescheduled if a doctor is
involved in a medical emergency. You will be notified well
in advance by our office, whenever possible, if appointment
changes are necessary. If you need to reschedule your appointment
time, as a courtesy notify the office as soon as possible,
at least 24 hours in advance, to avoid 'failed appointment'
charges and to make the appointment time available for others.
Save
time on your first visit by filling out our first-visit
registration information. Download the PDF file here,
print, fill out the required information and bring
it with you on your first visit. (Can't read the file?
Get Adobe Acrobat here
for free.)
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| Information
to Bring To an Office Visit:
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1
Please bring your insurance cards, list of medications you
are currently taking with dosage, any medical records, or
test results to your visit with us.
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2.
If your insurance requires a referral, please come prepared
with your Primary Care Physician Referral and be prepared
to pay your copayment as required by your insurance company.
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3.
If you are a new patient to our office, please arrive 30
minutes early to complete the paperwork.
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How
do I reach my physician after hours?
After
the office closes our telephones are answered by a medical
answering service. They will attempt to get you in contact
with a physician when appropriate. For routine questions regarding
billing, medications, etc., please call between 9:00 a.m.
and 12:00 noon, and 2:00 p.m. and 4:00 p.m. All appointments
with the doctors are by appointment only. |
How
do I get my prescription refilled?
All
prescriptions and authorizations for refills should be requested
during our normal office hours. Please be certain you have
all necessary drug refills before leaving the office after
your visit. It is our policy to not refill your medications
if rour pharmacy contacts us by phone unless it is an emergency.
Phone refills are not usually necessary as we should provide
you with enough refills of your medications to last until
your next scheduled appointment. In addition, for reasons
of safety, usually your prescriptions should be refilled by
a single physician, your primary care physician. |
How
do I get copies of my medical records?
We
need a signed consent form from you to release your medical
records. The release must include your name, the date, and
your doctor's name and the address where they are to receive
the records.
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The
Consultation
The
initial consultation requires about ninety minutes and includes
a electrocardiogram. The doctors will examine you and then
go over the results of the history and physical examination.
Subsequent appointments may be made to order further tests
or Xrays, and often a return visit will be scheduled. Return
visits require about 30 minutes.
How
to Prepare For Your Examination or Visit
Please
bring with you at the time of your initial appointment all
medical records in your possession and your medicines in
their original containers showing the name and strength
of each drug. Include a list of your medical complaints
as well as previous medical illnesses or surgeries and their
dates.
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Financial
Policy
Our staff welcomes you to our practice and thanks for allowing
us to provide your medical care. We are committed to improving
your health with the latest in technology, using a scientific
approach to medical care which includes compassion. We ask
your commitment to be responsible for payment of these services
in a timely fashion. Full payment of your estimated portion
is due at the time of service by cash or check.
For
insurance plans for which we have a provider agreement,
co-pays and deductibles are due at the time of service.
For insurance plans for which we are NOT a participating
provider, your balance is your responsibility. We will bill
your insurance. If we accept assignment, and if the insurance
company has not paid in 60 days, the balance will be due
immediately.
Be
aware that some services may not be covered by your insurance.
Medicare Patients: we are a participating provider, which
means we agree to accept the charge and determination of
the Medicare carrier as the full charge. The patient is
responsible for the deductible, co-insurance, and non-covered
services.
Usual
and Customary Rates: You are responsible for payment regardless
of the insurance company's determination of usual and customary
rates.
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